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Koi financial Solutions Logo
Book a free consult
Koi financial Solutions Logo

We are an independent mortgage broker agency

Dedicated to getting it right the first time

Learn more

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Our lenders
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Our approach is
Holistic
Diligent
Purposeful
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Who are we?

We are Home Loan Experts that focus on taking you to your next stage in your financial situation. Curious professionals that understand that:

You shouldn’t be working for your property, your property should be working for you,

There is a big difference between financial stability, and financial freedom and

There is no one-size fits all solution… but there is a solution for everyone

Why use us?

About us

As experts in loan structuring and approvals, we offer a level of service beyond that of a typical mortgage broker. We offer our expertise free of charge for a majority of residential loan options, and are proud to serve clients all across Australia.

With access to over 40 lending institutions, including major banks, you can trust that we have the resources to find the best option for you. Additionally, as a full member of both the FBAA and AFCA, we are committed to upholding the highest standards of professionalism and ethical lending practices.

About us
Adelaide Bank logo
AMP lenders logo
ANZ lenders logo
Australian Military Bank logo
Auswide Bank lenders logo
Bank of Melbourne logo
BOQ logo
Bank of Sydney logo
Bank SA lenders logo
Bankwest lenders logo
Better Choice lenders logo
Bluestone bank logo

How we can help?

Purchases

This is potentially one of the biggest purchases you will ever make – that’s why it is vital to understand the difference between a Pre-Approval and a Conditional Approval.

Refinance / Release Equity

Comparing the best and lowest rates is our bare-minimum – we believe that you shouldn’t be working for your property, your property should be working for you.

Construction

When seeking a loan for construction purposes, it is vital to understand the differences between a structural and a non-structural renovation.

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REVIEWS FROM GOOGLE
Leon Tam
Leon Tam
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Alex gives an honest assessment of what financial solutions are available to me and my family. He is super professional, highly technical in his expertise and knowledge and has an amazing network to get the best rates and options for any potential buyers.
Quyen Nguyen
Quyen Nguyen
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Alex has been amazing in my property buying journey. He managed to think outside the box in securing my loan and has been so supportive throughout my purchase. He's super easy to talk to and makes himself available even during late hours in the day and on weekends to explain even small queries. He's exceeded my expectations in every way I thought a mortgage broker could be and I'm sure I will use his services for years to come.
Gloria Au
Gloria Au
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I had an amazing experience with Alex. He carefully explained the entire mortgage process to me in such a way that gave me the certainty and trust needed for a first home buyer. Alex is very professional and open to receiving all sort of questions at business and off business hours. He also let me feel secure that he knows what he is doing and the entire process was smooth sailing. I would strongly recommend Alex to anyone who wants to seek mortgage and home loan solutions.
Georgia Eaglesham
Georgia Eaglesham
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Highly recommend Alex! As a first time homebuyer I had lots of questions he was always available to talk and help me! Couldn’t have done this all without him. Thank you Alex 🙂
Kerwin Thomas Yap
Kerwin Thomas Yap
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Alex is a fantastic broker professionally and an even more amazing person outside of work! Truly enjoyed working with him. He always made himself available to us and entertained even the dumbest of questions without making us feel uneasy. He found us the best deal for our loan accommodating all our needs and going beyond our expectations. Would definitely get him again when needed and would recommend to everyone who needs financial help.
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If you fail to plan, you plan to fail.

Make the most out of your situation today. Find out how by booking a free-consultation.

Book a Free Consultation
Our Process

We do the worrying , so you don’t have to.

At KOI Fin – We prepare for what we can control and be proactive for what we cannot. Safeguards are built in place to ensure that we are always ahead every step of the way.

preparation

Situation and what needs to be done

Discuss where you are and where you want to be

Features that would benefit most

Discover what matters and what doesn’t

Request documents

Distinguish what we can prove and what we cannot

Loan strategy

Devise strategy including loan structure and repayment strategy

Every bank requires different things

Determine specific requirements for chosen lender

Execution

Ball is back in your court now

Apply with chosen bank and manage loan progress through to Formal Approval

Set a meeting

Meeting to Review and Sign Loan Documents

Confirm settlement

Confirm Settlement is booked and ready to go

Confirm first repayment

Confirm first repayment and direct debit details, as well as contact info for new bank

1 week check-in

1 week check-in to ensure everything is setup correctly (online banking and accounts)

home mortgage broker agency

What do our clients get?

We do the worrying, so you don’t have to.

negotiating-with-clients
Contextual Insight
Contextual Insight
You will walk away knowing what your options are now, and how you can go about changing this situation to fit them best.
Clarity
Clarity
Remove the fear/pressures of not knowing your options – we won’t sugarcoat your situation, and once we understand it, we will guide you through it every step of the way.
Communication
Communication
We will never leave you in the dark, and you will always hear from us within 24 hrs.
Commitment
Commitment
To show this, we take on less work so that we can do our best work
Control
Control
With your newfound understanding, (and local finance guy in your corner), our hope is that our clients will be more at ease and empowered to take control of their financial futures.

FAQs

How long will it take for my loan to be approved?

When it comes to approvals for a property purchase, there are three levels to keep in mind:

Pre-Approval

It might be easy to get, but it’s not binding, so it may not be worth the paper it’s printed on.

Conditional Approval (This usually takes 2-3 days, depending on the lender)

This is where a real live person takes a look at your loan application and confirms that you can repay the loan. But, it’s only conditional on the property you’re looking to purchase. This usually takes 2-3 days, depending on the lender

Full Approval (This usually adds an additional 3-5 days on top of the Conditional Approval)

This is where both you and the property have been given the green light by the lender. They’ve done their due diligence and now it’s up to you.

Will you charge a brokerage fee?

It is important to inquire about potential brokerage fees when seeking a loan. In most cases, our firm does not charge fees as we are compensated by the financial institutions for introducing new loan applications and performing tasks that would typically be handled by their employees.

To receive expert guidance regarding your specific loan situation, please contact us by phone at 02 7251 1868 or complete our complimentary evaluation form, and we will assist you in obtaining approval.

Why should I use a mortgage broker if I can go with a bank?

It is essential to consider all options when seeking a loan. By working with multiple lenders, we can provide you with the most cost-effective and suitable loan package to meet your needs.

Options:

Your bank may not inform you of more favorable rates or products offered by other financial institutions.

No cost services:

Our services come at no charge to the majority of our clients.

Quality of service:

Statistically customers have a higher level of satisfaction when working with mortgage brokers as opposed to bank managers.

Simplicity:

Our team will take the stress out of the loan application process by handling communication with the lender on your behalf.

Professionalism:

Our mortgage brokers have a higher level of training and expertise compared to bank lenders. Our team is trained to handle mortgages and will work with all parties, such as accountants, real estate agents, buyers agents and solicitors, to ensure a smooth process for you.

Specialized lending:

We can work with lenders who have more flexible lending policies than your bank, increasing the likelihood of loan approval.

Regular evaluations:

Banks can adjust rates after your loan has been approved, we will ensure your loan remains competitive through annual reviews.

Many applicants approach their bank directly and miss out on more favorable rates or loan options. Avoid this mistake and consult a mortgage broker who can offer you a wider range of options.

How do mortgage brokers get paid?

As a mortgage broker, it is important to understand that our compensation is derived from the financial institutions with which we work. Specifically, we receive payment for introducing new loan applications and for performing tasks that would otherwise be handled by bank staff.

Even though we act as a lending manager on behalf of various lenders, our primary allegiance is to the borrower. This outsourcing approach is highly efficient and mutually beneficial for both the borrower, who has greater loan options, and the lender, who does not incur expenses unless an application is submitted.

Our compensation consists of both an upfront incentive and an ongoing incentive. The upfront incentive ranges from 0.33% to 0.85% of the loan amount, while the ongoing incentive ranges from 0% to 0.285% of the loan balance per annum. It is common industry practice for lenders to offer upfront commissions of 0.65% and ongoing trails of 0.15%, not including GST.

It is important to note that this compensation is not paid by the borrower, but rather by the lender. If you would like a copy of our lender’s incentive schedules, please do not hesitate to contact one of our mortgage brokers.

We don’t live in NSW. Can you still help us?

As expert mortgage brokers, we are proud to assist individuals from all corners of Australia in securing their desired loans. From the bustling capital cities to the remote rural regions, our proficiency and experience have enabled us to successfully approve loans for customers in every state and territory. Additionally, our services extend to those residing overseas who seek to invest in the Australian market.

Given that the majority of lending institutions maintain their credit departments in Sydney, our firm has made the strategic decision to establish a main office staffed with highly trained personnel. This enables us to cultivate strong relationships with the key decision-makers within these institutions, thereby increasing the likelihood of loan approval for our clients.

If your goal is to secure a home loan, we strongly advise you to entrust the task to a reputable and experienced mortgage broker, rather than relying on local providers who may not possess the necessary expertise.

Can you cover every unique situation?

Our team is well-equipped to handle even the most complex and challenging situations. This is owing to our in-depth familiarity with industry policies and our knowledge of lending institutions that possess a more flexible approach to loan approval.

Should you find yourself in a predicament where traditional banks have denied your home loan application, rest assured that our team is adept at identifying alternative lending options to suit your unique needs.

Furthermore, in cases where creditworthiness may be a concern, we will work closely with you to address any issues and secure the necessary financing to fulfill your goal of homeownership.

Our commitment to our clients is unwavering, and we remain dedicated to finding solutions to even the most difficult of circumstances. For personalized assistance, please do not hesitate to contact us at 02 7251 1868 or complete our complimentary assessment form.

Are you owned by a bank?

As an independent and Australian-owned establishment, our organization operates without the influence of shareholders, allowing us to prioritize the satisfaction of our clients whilst maintaining a position of complete independence.

Our business model is founded on the principle of integrity and fairness, and this philosophy is reflected in our steadfast commitment to providing unparalleled service and expert counsel with the utmost impartiality and transparency. Working with KOI Financial Solutions, you can be rest assured that we are dedicated to providing the highest caliber of service and expert advice for your benefit.

What are the fees on the loan?

When considering various home loan options from banks or lenders, it is imperative to take into account all associated fees and charges. Careful examination of this information, which will be provided by our brokers, can prove to be financially advantageous. It is important to note that a mortgage may entail a variety of fees, including but not limited to: monthly fees, package fees, rate lock fees, application fees, as well as valuation and settlement fees. As a prudent borrower, it is essential to possess a thorough understanding of each of these fees and the associated costs. It is advisable to consult with a mortgage expert who can provide valuable insight and guidance in this regard.

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The person that needs a tool, and hasn’t bought it, is already paying for it

Ignorance is bliss, but curiosity is king

Tell us about your situation, you don’t need to own all the problems in the world

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